Privacy Policy

1. Information We Collect

We may collect the following types of information:

1.1 Account and Contact Information

• Name or display name
• Email address
• Login credentials (stored in a secure, hashed form)

1.2 Subscription and Payment Information

• Subscription plan type (e.g., daily, weekly, monthly)
• Transaction details (amount, date, plan)
• Limited payment information as provided by our payment processors (e.g., Stripe). We do not store full credit card numbers; those are processed and stored by our payment provider.

1.3 Usage and Interaction Data

• Pages you visit and actions you take on our website
• Interactions with games and features (e.g., which games you play, time spent, general engagement metrics)
• Basic log data (IP address, browser type, device information, approximate location based on IP)

1.4 Cookies and Similar Technologies

We may use cookies and similar technologies to:

• Keep you logged in,
• Remember your preferences, and
• Analyze site traffic and performance.

You can control or disable cookies through your browser settings, but some parts of the Services may not function properly if you do.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and operate the Services, including managing subscriptions and enabling game access.
• To process payments and billing, through third-party payment processors.
• To communicate with you, such as sending account notices, service updates, or important changes to our policies.
• To monitor and improve the Services, including analytics, performance, and feature development.
• To help prevent fraud, abuse, and security incidents, and to enforce our Terms of Service.
• To comply with legal obligations, such as responding to lawful requests from law enforcement or regulatory authorities.

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share your information in the following limited ways:

3.1 Service Providers

We share information with third-party vendors who help us operate the Services, such as:

• Payment processors (e.g., Stripe),
• Hosting providers,
• Analytics providers, and
• Customer support tools.

These providers are only authorized to use your information as needed to perform their services for us.

3.2 Legal Requirements and Protection

We may disclose information if we believe in good faith that it is necessary to:

• Comply with applicable laws, regulations, or legal processes;
• Respond to lawful requests from public authorities;
• Protect the rights, property, or safety of ChatTok Gaming, our users, or others; or
• Enforce our Terms of Service.

3.3 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or similar transaction, your information may be transferred as part of that transaction, subject to appropriate confidentiality protections.

3.4 With Your Consent

We may share your information with other parties if you provide your consent or direct us to do so.

4. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, or misuse. However, no security system is perfect, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your login credentials and for any activities that occur under your account.

5. Data Retention

We retain your personal information for as long as reasonably necessary to:

• Provide the Services,
• Maintain your subscription and account,
• Comply with legal obligations,
• Resolve disputes, and
• Enforce our agreements.

When information is no longer needed, we may delete it or anonymize it in accordance with applicable laws.

6. Your Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, such as:

• The right to access the personal information we hold about you;
• The right to request correction of inaccurate information;
• The right to request deletion of certain information;
• The right to object to or restrict certain processing;
• The right to withdraw consent (where processing is based on consent).

To exercise these rights, please contact us at help@chattokgaming.com. We may need to verify your identity before responding to your request.

You may also:

• Update certain account details through your account settings (if available), and
• Unsubscribe from promotional emails by using the "unsubscribe" link in those emails.

7. Children's Privacy

The Services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

If you believe we might have any information from or about a child under 13, please contact us at help@chattokgaming.com.

8. International Users

If you access the Services from outside the United States, you understand that your information may be processed in the United States or other countries where our service providers are located. Data protection laws may differ from those in your jurisdiction.

By using the Services, you consent to the transfer of your information to the United States and to the processing of your information in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. If changes are material, we may provide additional notice as required by law.

Your continued use of the Services after the updated Privacy Policy becomes effective constitutes your acceptance of the changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at help@chattokgaming.com.